Terms & Conditions
This
page (together with the documents referred to on it) informs you of the
terms and conditions by which we supply any of the products ("Products") listed on our website cyprusdelights.com ("our site") to you (“you” or “the buyer”) for delivery to the recipient (the “Recipient”).
Please
read these terms and conditions carefully before ordering any Products
from our site. You should understand that by ordering any of our
Products, you agree to be bound by these terms and conditions. You
should print a copy of these terms and conditions for future reference.
Please tick the box marked “I agree to the Terms and Conditions” at the end of ordering/checkout process if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.
1. Information about us
Cyprusdelights.com
is a business unit of Monolithos Holdings Ltd which from 2010 is
operational in electronic commerce. With ammunition our knowledge,
experience, and above all our love on the Internet, we created the
online store cyprusdelights.com designed to offer high quality products.
We work with selected suppliers to source and provide unique
opportunities at high levels of service.
2. Service availability
Our
site is only intended for use by people resident anywhere in the world
who want products purchased on our site to be delivered within Cyprus
only.
3. Your status
By placing an order through our site, you warrant that:
3.1. you are legally capable of entering into binding contracts;
3.2. you are at least 18 years old;
3.3. you intend to purchase products delivered to Cyprus only;
3.4. when buying items containing alcohol, that you and the are conforming both with
the rules and regulations concerning the purchase and use of alcohol in
Cyprus and of the country from where you are physically located at the
point of making this order on our site. We will not be held liable for
any breach by you of any such laws;
3.5.
when buying items containing alcohol intended for a recipient other than yourself, you are aware that the recipient is of legal age concerning the purchase and use of alcohol in
Cyprus.
4. How the contract is formed between you and us
4.1.
After placing an order, you will receive an e-mail from us
acknowledging that we have received your order. Please note that this
does not mean that your order has been accepted. Your order constitutes
an offer to us to buy a Product. All orders are subject to acceptance by
us, and we will confirm such acceptance to you by sending you an e-mail
confirming that we have accepted your order (the "Acceptance Confirmation"). The contract between us ("Contract") will only be formed when we send you the Acceptance Confirmation.
4.2.
The Contract will relate only to those Products we have confirmed in
the Acceptance Confirmation. We will not be obliged to supply any other
Products which may have been part of your order until the acceptance of
such Products has been confirmed in a separate Acceptance Confirmation.
4.3.
Any drawings, photographs, descriptions or advertising we issue, and
any photographs, descriptions or illustrations contained on our site,
are issued or published solely to provide you with an approximate idea
of the Products they describe. They do not form part of the Contract
between you and us or any other contract between you and use for the
sale of the Products.
5. Consumer rights
The current contract does not affect your statutory consumer rights as covered by Cyprus legislation.
5.1.
You may cancel a Contract at any time prior to dispatching of items for
delivery to the address indicated. In this case, you will receive a
full refund of the price paid for the Products in accordance with our
refunds policy (set out in clause 9 below).
5.2. To cancel a Contract, you must inform us in writing (E-Mail).
6. Availability and delivery
6.1.
Delivery will be made to the address specified in your order. You can
change the delivery address any time before your order has been
dispatched from us. Once products are dispatched, no re-directions are
allowed.
6.2. We aim to deliver items within 5
working days (unless otherwise stated on the individual product
description) from you submitting and paying for your order and assuming
Products ordered are available.
6.3. There will be no delivery until clear funds have been received.
6.4. On delivery of items containing alcohol we may ask for proof of age (e.g. in the form of an identity card) from the item's recipient and in the event that we cannot verify that the recipient is legally of age to consume alcohol, we may refuse to complete the delivery and refund your payment excluding our costs.
7. Risk and title
7.1. The Products will be at your risk from the time of delivery.
7.2.
Ownership of the Products will only pass to you when we receive full
payment of all sums due in respect of the Products, including delivery
charges.
8. Price and payment
8.1. The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
8.2. These prices include VAT and delivery costs.
8.3.
Prices are liable to change at any time, but changes will not affect
orders in respect of which we have already sent you an Acceptance
Confirmation.
8.4. We will normally verify
prices as part of our dispatch procedures so that, where a Product’s
correct price is less than our stated price, we will charge the lower
amount when dispatching the Product to you. If a Product’s correct price
is higher than the price stated on our site, we will normally, at our
discretion, either contact you for instructions before dispatching the
Product, or reject your order and notify you of such rejection.
8.5.
We are under no obligation to provide the Product to you at the
incorrect (lower) price, even after we have sent you a Acceptance
Confirmation, if the pricing error is obvious and unmistakeable and
could have reasonably been recognised by you as a mis-pricing.
8.6.
Payment for all Products must be by credit or debit card. We accept
payment with Visa, Visa Electron, Mastercard, Maestro and Solo through
Paypal. We shall not despatch any Products until we receive cleared
funds. No payment shall be deemed to have been received until we have
received cleared funds. Please be aware that if you are using Paypal as
your payment method we reserve the right to not ship to unconfirmed
addresses.
9. Our refunds policy
9.1. When you return a Product to us:
9.1.1.
because you have cancelled the Contract between us pior to Product
dispatch (see clause 5.1 above), we will process the refund due to you
as soon as possible and, in any case, within 30 days from the day you
have given written notice of your cancellation. In this case, we will
refund the price of the Product in full;
9.1.2.
because of unwanted product, the recipient of the product will need to
return the item in its original re-sellable condition and at their own
expense to our offices (see clause 13 below for address).
A partial refund will be issued as soon as possible and, in any case,
within 30 days from the day we receive the products you have given
written notice of your cancellation. In this case, we will refund the
price of the Product less Delivery cost and less a 10 Euro
Administration fee;
9.1.3. for any other reason (for example: defective item), the recipient must return the defective product to our offices (see clause 13 below for address)
at their own cost. Our returns policy in this instance enables the
client to obtain an exchange or partial/full refund. We will examine the
claim and if you are entitled, we will notify the recipient or you of
your options via e-mail within a reasonable period of time.
9.2.
Refunds of any money received from you will be made using the same
payment method originally used by you to pay for your purchase and paid
back into the same account.
10. Our liability
10.1.
We warrant to you that any Product purchased from us through our site
is of satisfactory quality and reasonably fit for all the purposes for
which products of that kind are commonly supplied. This warranty does
not apply to any defect in the Product arising from fair wear and tear,
wilful damage, accident, negligence by you or any third party.
10.2.
Our liability for losses you suffer as a result of us breaching this
agreement is strictly limited to the purchase price of the Product you
purchased.
11. Data Protection and security
11.1.
Except as expressly set out in these terms and conditions, all use of
your personal information will be made in accordance with our privacy
policy.
12. Written communications
Applicable
laws require that some of the information or communications we send to
you should be in writing. When using our site, you accept that
communication with us will be mainly electronic. We will contact you by
e-mail or provide you with information by posting notices on our
website. For contractual purposes, you agree to this electronic means of
communication and you acknowledge that all contracts, notices,
information and other communications that we provide to you
electronically comply with any legal requirement that such
communications be in writing.
13. Notices
All
notices given or product returns by you to us must be given to
"cyprusdelights.com, Target Design at 8 Georgiou Christodoulou Street,
2014 Nicosia, Cyprus". We may give notice to you at either the e-mail or
postal address you provide to us when placing an order, or in any of
the ways specified in clause 12 above. Notice will be deemed received
and properly served immediately when posted on our website, 24 hours
after an e-mail is sent, or three days after the date of posting of any
written letter. In proving the service of any notice, it will be
sufficient to prove, in the case of a letter, that such letter was
properly addressed, stamped and placed in the post and, in the case of
an e-mail, that such e-mail was sent to the specified e-mail address of
the addressee.
14. Transfer of rights and obligations
14.1. The contract between you and us is binding on you and us and on our respective successors and assigns.
14.2.
You may not transfer, assign, charge or otherwise dispose of a
Contract, or any of your rights or obligations arising under it, without
our prior written consent.
14.3. We may
transfer, assign, charge, sub-contract or otherwise dispose of a
Contract, or any of our rights or obligations arising under it, at any
time during the term of the Contract.
15. Events outside our control
15.1.
We will not be liable or responsible for any failure to perform, or
delay in performance of, any of our obligations under a Contract that is
caused by events outside our reasonable control (Force Majeure Event).
15.2.
A Force Majeure Event includes any act, event, non-happening, omission
or accident beyond our reasonable control and includes in particular
(without limitation) the following:
15.2.1. strikes, lock-outs or other industrial action;
15.2.2.
civil commotion, riot, invasion, terrorist attack or threat of
terrorist attack, war (whether declared or not) or threat or preparation
for war;
15.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
15.2.4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
15.2.5. impossibility of the use of public or private telecommunications networks;
15.2.6. the acts, decrees, legislation, regulations or restrictions of any government.
15.3.
Our performance under any Contract is deemed to be suspended for the
period that the Force Majeure Event continues, and we will have an
extension of time for performance for the duration of that period. We
will use our reasonable endeavours to bring the Force Majeure Event to a
close or to find a solution by which our obligations under the Contract
may be performed despite the Force Majeure Event.
16. Waiver
16.1.
If we fail, at any time during the term of a Contract, to insist upon
strict performance of any of your obligations under the Contract or any
of these terms and conditions, or if we fail to exercise any of the
rights or remedies to which we are entitled under the Contract, this
shall not constitute a waiver of such rights or remedies and shall not
relieve you from compliance with such obligations.
16.2. A waiver by us of any default shall not constitute a waiver of any subsequent default.
16.3.
No waiver by us of any of these terms and conditions shall be effective
unless it is expressly stated to be a waiver and is communicated to you
in writing in accordance with clause 13 above.
17. Severability
If
any of these terms and Conditions or any provisions of a Contract are
determined by any competent authority to be invalid, unlawful or
unenforceable to any extent, such term, condition or provision will to
that extent be severed from the remaining terms, conditions and
provisions which will continue to be valid to the fullest extent
permitted by law.
18. Entire agreement
We
intend to rely upon these terms and conditions and any document
expressly referred to in them in relation to the subject matter of any
Contract. While we accept responsibility for statements and
representations made by our duly authorised agents, please make sure you
ask for any variations from these terms and conditions to be confirmed
in writing.
19. Our right to vary these terms and conditions
19.1.
We have the right to revise and amend these terms and conditions from
time to time to reflect changes in market conditions affecting our
business, changes in technology, changes in payment methods, changes in
relevant laws and regulatory requirements and changes in our system’s
capabilities.
19.2. You will be subject to the
policies and terms and conditions in force at the time that you order
products from us, unless any change to those policies or these terms and
conditions is required to be made by law or governmental authority (in
which case it will apply to orders previously placed by you), or if we
notify you of the change to those policies or these terms and conditions
before we send you the Acceptance Confirmation (in which case we have
the right to assume that you have accepted the change to the terms and
conditions, unless you notify us to the contrary within seven working
days of receipt by you of the Products).
20. Law and jurisdiction
Contracts
for the purchase of Products through our site and any dispute or claim
arising out of or in connection with them or their subject matter or
formation (including non-contractual disputes or claims) will be
governed by Cypriot law. Any dispute or claim arising out of or in
connection with such Contracts or their formation (including
non-contractual disputes or claims) shall be subject to the
non-exclusive jurisdiction of the courts of Cyprus.